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Data acquisition stops, LAN network connection problem
Applies to Clarity, Dialogue Elite, DECADE Elite Summary Data acquisition stops unexpectedly. Cause A HP computer is used with a HP Velocity Mode activated. Diagnosis There are many potential causes for data acquisition to stop unexpectedly. In trouble shooting those are systematically checke...


DECADE Elite post release update
Applies to DECADE Elite detector Summary This page contains the last minute update on the DECADE Elite release. Software: the software that controls the Elite is Clarity from rev 6 and up.  We also have a new Dialogue, called Elite Dialogue which is currently in preparation for release. ...


Dialogue Elite shows error with red cross in graph
Applies to Elite Dialogue software Summary When plotting data, a red crossed out graph is shown. Data cannot be plotted, but graph can be exported to Excel. Acquisition is normally working, no other errors observed. Cause The 'graph' module is from a standard .NET library which has a maximum nu...


How to change the IP address of a DECADE Elite?
Applies to DECADE Elite detector Summary The IP address of the Elite is the network address for communication with the software. Default the address is set to 192.168.5.1. It is possible to change this to another number. Note that you can contact your device only with a PC that is in the same IP...